Shipping policy

Shipping Policy

Shipping Policy

At YarnNestCraft, we want your order to arrive safely and as smoothly as possible.

Processing Time

Most of our standard handmade items are ready to ship for faster delivery and are typically processed within 1–3 business days.

Custom or personalized items may require additional preparation time before shipment. Processing times for custom orders may vary depending on the design and order details.

Please note that processing time is separate from shipping time.

Shipping Time

Estimated shipping times may vary depending on your location, carrier service, customs processing, seasonal demand, and other factors outside our control.

For most standard orders, delivery usually takes several business days after shipment, depending on the destination.

Please note that shipping times are estimates only and are not guaranteed.

Shipping Destinations

We currently ship to selected international destinations, including the United States and the United Kingdom.

If you are unsure whether we ship to your location, please contact us before placing an order.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the shipping method selected.

Any free shipping promotions, if offered, will be clearly stated on the website.

Tracking Information

If tracking is available for your order, you will receive a shipping confirmation email with tracking details once your package has been shipped.

Please allow some time for tracking information to update after dispatch.

Delays

While we do our best to ship orders promptly, delivery delays may occur due to:

  • carrier issues
  • customs inspections
  • weather conditions
  • holidays or peak shopping seasons
  • incorrect or incomplete shipping information provided at checkout

We are not responsible for delays caused by circumstances outside our control, but we will do our best to help if an issue arises.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping information, please contact us as soon as possible after placing your order.

Lost or Missing Packages

If your package appears to be lost or missing, please contact us at xbjdugu@gmail.com.

We will do our best to assist you in working with the shipping carrier. However, YarnNestCraft is not responsible for packages that are lost, stolen, or delayed after they have been marked as delivered by the carrier.

Damaged Packages

If your order arrives damaged, please contact us within 3 days of delivery and include:

  • your order number
  • clear photos of the damaged item
  • clear photos of the packaging

We will review the issue and work with you to find a suitable solution.

Contact Us

If you have any questions about shipping, please contact us at:
xbjdugu@gmail.com